Managed IT Services

Enterprise-Grade IT Solutions for Mid-Market Success

Transform Your Technology Strategy

Born from IT audit expertise, The Scarlett Group delivers a uniquely comprehensive approach to managed services. We bring Fortune 500 governance and security standards to mid-market organizations, ensuring your technology doesn't just operate – it drives business value.

Our 100% US-based team provides industry-leading response times and same-day resolution rates, backed by ISACA-certified leadership. Whether you need complete IT management or want to enhance your internal team through co-managed services, we deliver tailored solutions that align with your business goals.

Core Service Offerings:

• Infrastructure Management & Optimization
• Comprehensive Cybersecurity
• End-User Support & Training
• Disaster Recovery & Business Continuity
• Compliance & Risk Management
• Cloud Strategy & Implementation

The Scarlett Difference:

• 15-minute response guarantee
• 80%+ same-day resolution rate
• 24/7/365 domestic support
• AICPA SOC 1 accredited operations
• Enterprise-level governance framework
• Industry-specific compliance expertise

From our offices across Florida and North Carolina, we deliver consistent, high-touch service that transforms IT from a cost center into a strategic advantage.

Ready to experience IT services through an auditor's lens?

What Our Clients Say

*"The Scarlett Group's auditor-first approach transformed how we think about IT. They don't just respond to issues - they prevent them. In six months, they've reduced our security incidents by 70% while actually lowering our overall IT spend. Their team brings enterprise expertise with mid-market flexibility."*

**David K.**, Chief Financial Officer  
Regional Bank

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*"When we needed to achieve CMMC compliance quickly, Scarlett's certified team made it happen. Their 15-minute response time isn't just marketing - they consistently deliver. But what really sets them apart is their ability to explain complex technical requirements in business terms our leadership team can understand."*

**Sarah M.**, Operations Director  
Defense Contractor

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*"Moving from break-fix to Scarlett's managed services was eye-opening. Their governance-first approach helped us build security and compliance into everything we do. Having ISACA-certified experts guide our IT strategy while handling day-to-day support has been game-changing for our practice."*

**Michael R.**, Managing Partner  
Healthcare Group

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*"As an IT Director, I was skeptical about co-managed services. But Scarlett's team integrated seamlessly with our internal staff, bringing enterprise-level expertise while respecting our processes. Their documentation and communication are exceptional, and their proactive monitoring has caught critical issues before they impacted our business."*

**Jennifer T.**, IT Director  
Construction Company

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*"The difference with Scarlett is their holistic approach. They don't just manage our technology - they align it with our business goals. Their team helped us navigate a complex cloud migration while maintaining strict regulatory compliance. The level of expertise and attention to detail is unmatched."*

**Robert L.**, CEO  
Legal Services Firm

How We Deliver Value

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Enterprise-Grade Infrastructure Management

Leveraging our auditor's perspective, we build and maintain IT infrastructures that go beyond basic functionality. Our governance-first approach ensures your systems aren't just operational – they're optimized, documented, and aligned with industry best practices. From network architecture to cloud strategy, we bring Fortune 500 standards to mid-market organizations.

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Strategic Technology Optimization

Our ISACA-certified experts don't just maintain your technology – they transform it into a business advantage. We implement enterprise-level monitoring, management, and security tools while maintaining the flexibility mid-market organizations need. With 15-minute response times and 80% same-day resolution rates, we keep your business moving forward.

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Proactive Security & Compliance

Security isn't a feature – it's integrated into everything we do. Our comprehensive approach combines advanced threat protection, continuous monitoring, and compliance expertise. Whether you need HIPAA, CMMC, or cyber insurance compliance, our certified professionals ensure your security posture exceeds industry standards.

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Business Continuity & Disaster Recovery

Data protection requires more than just backups – it demands a comprehensive business continuity strategy. Our team designs and implements robust disaster recovery solutions that ensure business resilience. We combine enterprise-grade technology with documented procedures to protect your operations against any disruption.

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End-User Enablement

Our 100% US-based support team delivers an exceptional service experience. Beyond just fixing issues, we focus on user education and proactive problem prevention. This approach reduces downtime, increases productivity, and helps your team leverage technology more effectively.

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Ready to experience IT services through an auditor's lens?
Schedule a consultation to discuss how our unique approach can transform your technology strategy.